SunShower guarantees the quality of our programs.

If there is a defect in a videotape or DVD you receive, please notify us and we will replace the defective product at no charge.
If you damage a SunShower videotape or DVD, we will replace it for the cost of shipping.We make it possible to preview our programs in their entirety either online or by receiving a preview VHS or DVD. Our facilitation materials are also available for online review at no charge.

We strongly recommend that customers view the complete program and support materials BEFORE making a decision to license a SunShower product. There should therefore be no need to return a SunShower program once it has been licensed for training and returns will not be accepted.In unusual special cases (for example where the wrong program was ordered by mistake) a program may be exchanged for another SunShower program.

Please contact us if you have such a special situation.